What should you do if multidiag pro+ software is influenced by anti-virus software?

MULTIDIAG PRO+ is the universal diagnostic tool with competitive price. Support diagnose function for most brand cars and trucks. Standard package has universal 16pin diagnostic cable. It also has many non-16 pin cables for cars and trucks to choose.

For first time i install this software, i remember to close the anti-virus software first, then install it. After done, i test it on my car successfully. Because my anti-virus software is opened automatically when power on the PC. Today i start my PC and run this software again, it gives me this prompt, i think software is influenced by the anti-virus software. What should i do now?

Installation de Some files could not be extracted! They are probably in use. Please make sure you have closed all files and terminated all programs in your installation folder.


Solution: This software cannot be worked together with anti-virus software. Here is the solution:
1) Uninstall this software. Then reinstall the software again. Do not forget the disable or uninstall the anti-virus software
2) Reinstall the system. Do not install the anti-virus software. Then reinstall this multidiag pro software again.