How to solve kess v2 External exception EEFFACE error

I’m having problems with the KESS V2 ECU programmer. Initially, when I installed it, I just got the same problem. I went back to reinstall the kSuite and began to run. Now I have no chance, the error is continuously displayed photo.  Prompt “Searching software update on-line. External exception EEFFACE. ” What is the problem? Can you tell me?


for this problem:
1) Make sure your driver is installed ready.
2) If driver is normally. Then open the main unit of Kess V2. Reinstall the TF card. Clean the deck of TF card make sure they communicate normally. This is the TF card file: You can reinstall this file. Then this problem will be solved.
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