One of customer had Xentry error”[2221-45]No access authorization for XENTRY Diagnostics was found on the server,you must contact the User Help Desk.”when running MB SD Connect C4 2016.07V Xentry diagnostic software on Windows 7.
![Xentry [2221-45] No access authorization-1](http://blog.obdexpress.co.uk/wp-content/uploads/2016/07/Xentry-2221-45-No-access-authorization-1-600x374.jpg)
Solution:
Browse to C:Mercedes-Benz\Xentry\fusoko\eclipse\plugins,delete com.daimler-Xentry.diagservice_1.6_0.201607081047 file.
![Xentry [2221-45] No access authorization-2](http://blog.obdexpress.co.uk/wp-content/uploads/2016/07/Xentry-2221-45-No-access-authorization-2-600x359.jpg)
Problem has been solved.
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