Xentry 03/2021 error “The data are faulty” Solution

Xentry 03/2021 can’t connect and error “The data are faulty”. During the past months, some users feedback this problem, and someone tested and worked out the solution.

 

Solution:

I checked logs in C:\ProgramData\Mercedes-Benz\logs\Xentry and found the following:

 

Caused by: com.teradyne.ds.io.MissingPluginException: Could not load file:/C:/Program%20Files%20(x86)/Mercedes-Benz/Xentry/MB_PKW/Baureihe/BR_Templates/ModulEinstieg_Template.gmf

 

This file has been updated apparently by a recent addon as it now has a newer timestamp.

 

For me it worked to replace this file with an older copy:

C:/Program%20Files%20(x86)/Mercedes-Benz/Xentry/MB_PKW/Baureihe/BR_Templates/ModulEinstieg_Template.gmf

It looks like a recent addon overwrites this file with a newer version that causes this error message.

 

Hope it helps!

V202106 MB Star Diagnostic - Xentry 03/2021 error "The data are faulty" Solution - Xentry V202106

Good to know:

Xentry 06/2021 is already tested working fine and available at :

HDD version Win7 Win10

SSD Win7 Win10

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