Solution: PCMtuner VZ-Performance software cannot login successfully

Customer Problem:

Can anybody help me? I can use PCM Tuner, but I can’t access vz-performance and get the error prompt ‘Wrong username or password.

pcmtuner vz performance software login error solution 1 - Solution: PCMtuner VZ-Performance software cannot login successfully - PCMtuner VZ-Performance software cannot login

 

The solution offered by obdexpress.co.uk engineer:

Install pcmtuner software and finish registration first.

Then contact our customer service to activate your register email.

After activation, you will get one account to access https://support.vz-performance.com and https://www.tuner-box.com.

User Name= registered Email, Password= Software Serial Number

The serial number (password) can be found at the bottom left corner of PCMTuner 1.23 software.

pcmtuner vz performance software login error solution 2 - Solution: PCMtuner VZ-Performance software cannot login successfully - PCMtuner VZ-Performance software cannot login

Note: These two website account were different before. But from April 19th, 2022, activation only generates one user account.

  • tuner-box account is for create ticket support tool user.
  • Vzperofromance is for tuner support. It has VR file and many damaos there.

The factory will synchronize the serial number in the next update.
It will fix this bug. So users don’t need to activate vz-performance separately.
Please do activation until the next software update is released.

 

For any problems, please feel free to contact our customer service.

Contact info:

WhatsApp: +86 18750906257

Skype: obd2express.co.uk

Email: sales@OBDexpress.co.uk

www.obdexpress.co.uk

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