Solved: Launch X431 “SmartBox serial number is different” Issue

How to do in case Launch X431 PAD VII prompted an attention when reading VIN for intelligent diagnosis? It says:”When downloading the software, the selected SMARTBOX serial number is different from the SMART BOX serial number currently used. Please re-select the same serial number and download the software to upgrade again or contact the dealer.”

 

At this time, users should re-download Auto Search software. Follow the steps below to solve the problem.

 

How to re-download Auto Search software?

This is taking X431 PAD V as an example, other Launch-X431 scan tools may follow the same way.

Auto Search Path:

Other modules >> Files >> Local >> cnlaunch >> X431PADV >> 989890003892 >> DIAGNOSTIC >> VEHICLES >> AUTOSEARCH >> Delete

Are you sure to move folder AUTO SEARCH to recycle bin? OK

Put file into recycle bin successfully.

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User info >> Settings >> Clear Cache

Clearing the cache will restart the App. Continue? OK

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Software Update >> Log in >> Auto Search >> Update

X431 PAD will automatically download & install software…

Software has been successfully installed.

Done.

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Problem was solved!

 

This is solution to solve Launch PAD 7″ Smart box serial number is different” prompt. More questions please contact us.

 

Technical support

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