How to connect Renault COM via Bluetooth to diagnose and program?

Hello, I can’t Connect my Renault COM Bluetooth Diagnostic and Programming tool to my Renault Espace III.

20111216052372227343 - How to connect Renault COM via Bluetooth to diagnose and program? - connect Renault COM via Bluetooth to diagnose and program

 

When I open the app ( 10.2.13) It says It doesn’t detect superscan tool , then I try to do it using the configuration menu and the app says It has connected but then a new Windows pops up saying that the app have encountered a problem and shuts off

 

obdexpress.co.uk replied:

Does the Renault-com device light up? Can you find the Bluetooth signal?

 

Answer: Yes it does, I’m not sure about the Bluetooth signal, in my last try it was detected but when I tried to scan a module the error message appeared again and the app shuts off again

The only one change I ‘done in the process was changing the Bluetooth to a different port.

 

obdexpress.co.uk replied:

You can judge in two ways:

  1. Open the device manager of the computer to see if the Bluetooth port is recognized.
  2. Search for Bluetooth on your mobile phone to see if there is a Renault-com Bluetooth signal.

If the Bluetooth signal is normal, please open teamviewer and give it to me remotely. After the device is connected to the car, I will look at it remotely.

If the Bluetooth signal cannot be searched, then the device should be malfunctioning

 

Alright, any question on Renault COM Bluetooth Diagnostic and

Programming tool, contact at www.obdexpress.co.uk.

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