One customer could login and used Mini ACDP 2 on his smartphone, but failed to use on PC, and got the error “The original password is incorrect”. He had the module 1 license, but when he wanted to read bmw cas3 immo data on PC, the software appeared “this function have not licensed.”
obdexpress.co.uk engineer checked the problem and replied below:
The password input is wrong. You’d better save to remember it.
Input the correct account and password to login ACDP II software on computer again, and update the license. Then ACDP2 will be used normally.
Tech support:
- Email: sales@OBDexpress.co.uk
- Skype: obd2express.co.uk
- WhatsApp Business：+44 7418609676
- WhatsApp After-sales Service: +86 18750906257
- WeChat（微信）: 15705931767
- Online Customer Service
Working Time: 9:00am – 18:00 pm (UTC+08:00), Monday to Friday.
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