How to solve Autel IM508 not display ECM, Airbag, Mileage …?

Problem: I am having problems with my Autel IM508,  it does not display some parameters such as: ECM, Airbag, Mileage and others, all these categories have disappeared in my Autel, I cannot use them correctly. Could you please tell me how to solve the system, already performed a reset of the device, but that did not solve the problem.

 

Here are the screenshots of the problem attached:

autel im508 mcu 01 - How to solve Autel IM508 not display ECM, Airbag, Mileage ...? - autel im508 mcu

autel im508 mcu 02 - How to solve Autel IM508 not display ECM, Airbag, Mileage ...? - autel im508 mcu
autel im508 mcu 03 - How to solve Autel IM508 not display ECM, Airbag, Mileage ...? - autel im508 mcu

autel im508 mcu 04 - How to solve Autel IM508 not display ECM, Airbag, Mileage ...? - autel im508 mcu

autel im508 mcu 05 - How to solve Autel IM508 not display ECM, Airbag, Mileage ...? - autel im508 mcu

autel im508 mcu 06 - How to solve Autel IM508 not display ECM, Airbag, Mileage ...? - autel im508 mcu

 

Autel chief engineer replied:

You used Autel IM508 which basically does not support MCU functions unless you have extra XP400, you connected to XP200, so there are no such menus, if your tablet is connected to XP400, then there will be those menus. And XP400 Pro supports more than XP400.

 

Look at this image which included the XP400 Pro features:

autel im508 mcu 07 - How to solve Autel IM508 not display ECM, Airbag, Mileage ...? - autel im508 mcu

 

Have fun!

 

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