Xentry_SD4 2015.09 VMware Player: The operation on file… failed

This is analysis of VMware error The operation on file
“F:\Xentry_SD4_2015.09\DAS-000001-s013.vmck” failed.

Tried to install SD C4 XENTRY 2015.09 in VMware player, but it prompt as follows:

“The operation on file “F:\Xentry_SD4_2015.09\DAS-000001-s013.vmck” failed.

If the file resides on a remote file system, make sure that the network connection and the server where this disk resides are functioning properly. If the file resides on removable media, reattach the media.

Select Retry to attempt the operation again.

Select Cancel to end this session.

Select Continue to forward the error to the guest operation system”
Xentry_SD4 2015.09 VMware Player-1
Xentry_SD4 2015.09 VMware Player-2
Possible reasons and optional solution:
The user had used it in another computer and did not close it.
The Win 7 system doesn’t support this, or the software of VMware player cannot run. Try to use VMware:Pls contact with Email: sales@OBDexpress.co.uk to get software file free
The VMware is broken, ask the seller for a new one.

With the long-time test by Star diagnostic technicians, Windows XP will be the most ideal operation for star mux, including MB STAR C3 and SDconnect C4. Also, it will be better to spare a laptop to install Mercedes software for diagnosis or programming. No need a brand new PC. Second hand PC(Dell D630) is just okay.